If you are in a crisis and need urgent help right now, please dial 911 or find a local crisis centre or a hot line. I only check my email once a day, and online/distance assistance is inherently limited, so contacting me in an emergency will not get you the immediate help you need.
Choosing a therapist means reflecting on what is important to you. I am happy to answer any questions you may have about my experience, qualifications, and approach. I want you to be confident in this choice!
You could contact me in two ways:
1. Email: Use secure PrivacEmail Private Conversation system.
Remember that my duty is to protect your confidentiality? I cannot do this if we use regular email. Here’s a detailed explanation why. Briefly, despite passwords upon login, information sent by regular email is not encrypted as it is transmitted or stored. In contrast, using PrivacEmail is like using online banking. Yes, you need to register. Yet once you do, it is user-friendly, with encryption running in the background every step of the way. You get a notification in your regular email every time I send you a Private Conversation. Here is the full list of PrivacEmail features. Even if you prefer to use video counselling only, I encourage you to register, to avoid the temptation to communicate any private details through insecure email. Follow this link to register and start using PrivacEmail:
If we made an appointment for in-person counselling or video-session, you could use PrivacEmail to write to me about your situation. This way our real-time meeting could be more efficient as it allows me to come prepared.
2. Phone: Call me at 403-801-7075. If you don’t have a long-distance plan, I can call you back.
For in-person appointments, the Calgary office is at 1716 16 AVE NW, Suite 420.
If you want to contact me for any other reason, I am also accessible at inga at fiduscounselling dot ca. Please note: This is a regular email address, therefore it is impossible to guarantee confidentiality of information sent through it: Information is vulnerable due to being stored unencrypted on email servers. Therefore, phone is safer if you want to discuss something confidential. (However, I also believe that adults should have a right to make informed decisions about confidentiality and trade-offs between risks and convenience.)
My social media policy follows current ethical guidelines. That is, to protect your privacy, I will not knowingly accept LinkedIn requests from clients (I have no personal Facebook account at this point, so that does not apply).